Municipalities

• Accountability:
  Adhering to an established set of criteria in measuring the performance of local government officials to estimate the economic and financial performances of local government.
• Responsiveness:
  A measure of accountability wherein leaders and public servants address the needs of the public.
• Management Innovation:
  Reforms successfully implemented by local governance in various areas of local government administration e.g. administrative procedures, resource mobilization, political reforms, economic sustainability, environmental preservation, community participation, etc.
• Public - Private Partnerships:
  An active joint working arrangement between local government and the private sector in the programmes of local government.
• Local Government - Citizen Interaction:
  Open communication between the government, non-government organizations and the community as a whole.
• Decentralized Management:
  The ability of the local management to delineate and delegate responsibilities to various responsibility centres and to ensure accurate reporting and monitoring of delegated responsibilities.
• Networking:
  The ability of the local governments to forge cooperative relationships with other local governments and other entities to build infrastructural capacities.
• Human Resource Development:
  The sustained implementation of a programme to recruit, train, motivate and develop a local work force to become more efficient, dedicated and effective members of the public service.